Nagad is a digital financial service provided by the Bangladesh Post Office. It was launched in 2018 with the aim of providing financial services to the unbanked and underbanked population of Bangladesh. It offers a range of services including domestic money transfers, bill payments, mobile top-ups, and government-to-person (G2P) payments. The service is accessible through a network of over 11,000 post offices across the country, as well as through a mobile app. The goal of Nagad is to increase financial inclusion in Bangladesh and make it easier for people to access financial services.
Nagad Customer Care
Nagad provides several options for customers to get help and support with their services. Here are a few of the ways you can reach out to Nagad’s customer care:
- Contact Center: You can reach Nagad’s contact center by calling 16222 from any registered Nagad number.
- Email Support: You can also send an email to firstname.lastname@example.org for assistance with your Nagad account.
- Social Media: Nagad has an active presence on social media platforms like Facebook and Twitter. You can send them a message through their social media channels for support.
- Mobile App: The Nagad mobile app has a built-in support section where you can find answers to frequently asked questions (FAQs) and get in touch with customer support.
- Visit a Post Office: If you prefer face-to-face support, you can visit any of the Nagad-enabled post offices across Bangladesh. The staff at the post office will be able to assist you with your queries.
It’s important to note that Nagad’s customer support services are available in Bangla and English.
Nagad Cash Out Charge
The cash-out charge for Nagad can vary depending on the amount you are withdrawing and the method you are using. Here are some of the charges you may incur when cashing out with Nagad:
- ATM Cash Out: When you withdraw money from an ATM using your Nagad account, you may be charged a fee by the ATM operator. The fee amount can vary depending on the bank and the ATM location.
- Post Office Cash Out: If you withdraw money from a Nagad-enabled post office, there may be a cashout fee, which is usually a small amount.
- Mobile Banking Agent Cash Out: If you withdraw money from a mobile banking agent, you may be charged a fee by the agent. The fee amount can vary depending on the agent and the amount you are withdrawing.
It’s recommended to check with Nagad or the relevant service provider for the most up-to-date information on cash-out charges as these may change from time to time.
Nagad Balance Check
You can check your Nagad balance using the following methods:
- Nagad Mobile App: The Nagad mobile app allows you to easily check your balance and transaction history. Simply log in to your Nagad account and you will be able to see your current balance and transaction history.
- USSD Code: You can also check your Nagad balance by dialing *167# from your registered Nagad number. After dialing the code, follow the prompts to check your balance.
- Post Office: If you don’t have access to a smartphone or the USSD code, you can also check your Nagad balance by visiting a Nagad-enabled post office. The staff at the post office will be able to assist you in checking your balance.
It’s important to note that you may be charged a small fee for checking your balance through the USSD code or at a post office, depending on the service provider.
In conclusion, Nagad is a digital financial service provided by the Bangladesh Post Office that aims to increase financial inclusion in Bangladesh. It offers a range of services, including domestic money transfers, bill payments, mobile top-ups, and government-to-person (G2P) payments. The service is accessible through a network of post offices and a mobile app and provides multiple options for customers to get help and support. While there may be fees associated with certain services, such as cash out or balance checking, Nagad is a valuable service for those looking to access financial services in Bangladesh. By providing financial services to the unbanked and underbanked population, Nagad is helping to increase financial inclusion and make it easier for people to manage their finances.